Our sneaker sourcing process is simple: the client first submits a request with the details of the sneaker they want, and our team reviews it to confirm availability through our trusted network. If we’re able to source the pair, we then send a secure payment link via our website. Once the client completes the payment, our team begins sourcing the sneaker and provides updates throughout the process.

After you submit your request, our team takes up to one week to confirm whether we can source the sneaker through our trusted network. If we’re able to proceed, we’ll send you a secure payment link through our website. Once your payment is processed, the sourcing process itself typically takes up to seven days to complete.

Payment is only required after we’ve confirmed that we can source the sneaker through our network. Once confirmed, we’ll send you a secure payment link through our website, and the order will only be placed after the payment is completed through our trusted payment processor.

If we determine during our review that the sneaker isn’t possible to source, we’ll let you know right away and no payment link will be sent. In the rare case that the sneaker becomes unavailable after payment has already been made, we will issue a full refund through our secure payment processor.